Seasonal Guest Services Assistant

Seasonal Guest Services Assistant

Salary £7.83 per hour

37.5 hours per week.                                                                                           

Bristol Zoological Society is looking for a Guest Services Support Assistant at its Bristol Zoo Gardens site in Clifton, Bristol.  

This is a great seasonal opportunity to work as part of the Guest Services team at the fifth oldest Zoo in the world. As part of the team you will be engaging daily with guests to ensure they have an amazing, fun and memorable day out from the moment they arrive to the time they leave.  

As an integral part of the frontline team you’ll be responsible for supporting the daily operation of the site. This will include making sure the car parks are running smoothly and effectively, performing frequent checks of the site to ensure it is clean and litter free, as well as completing regular toilet checks to ensure all amenities are stocked up.  

Essential requirements:

  • A willingness to support the Guest Services provision and wider Zoo teams.
  • An enjoyment of working outdoors, in all weathers.
  • Confident and courteous approach to guest interaction.
  • Flexible approach to working hours.
  • Demonstrable Customer Service experience.
  • A positive, can-do attitude to succeed both independently and within a team.


  • UK Driving Licence.
  • Experience maintaining the cleanliness of facilities, public areas / open spaces.  

This is a seasonal position working as part of the Guest Services team on a departmental rota, which will include regular weekend and Bank Holiday work.  

For more information please refer to the job description and person specification.

To apply for this position please send your C.V. and covering letter.

Closing date for applications is 25th March, with interviews likely to happen week commencing 2nd April. The start date for the role will be ASAP and will end September 2018.  

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