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Terms and conditions

Our coach driver members club is free to join. The benefits must be used as follows:

Membership card:

Free entry is given to all coach drivers when they present their membership card on the day of the groups visit. The card only provides free access when visiting with a paying group.

A replacement fee of £5 will be charged for each lost card. Entry is subject to availability and normal opening hours. Bristol Zoo Gardens reserves the right to refuse admission.

Lunch vouchers*:

Lunch vouchers will be accepted as payment for all food and drink from the Coral Cafe and Sue’s Snack Shop. Vouchers will only be accepted on the day of your groups visit. No change will be given and no cash alternatives are available.

City Sightseeing vouchers*:

Your voucher gives you access to the bus on the day of your groups visit. You can hop on and off as many times as you like. 

Free Tickets:

A family pass (two adults and two children) will be issued to active members each year. To be classed as an active member, you must bring at least two groups to the Zoo each year.  

Coach Parking:

Coach parking on the roads surrounding the Clifton Downs is subject to availability and the rules and regulations of Bristol City Council.

Membership benefits may be subject to change at any time.

* Vouchers are not available for drivers bringing school groups into the Zoo.