From January 1 2017 we introduced a new pricing structure for the year. This gives our guests more choice to select a date for their visit that suits them and allows them to pay the price they want to pay. This offers greater choice, value and flexibility throughout the 12 months of the year that we are open.
For 68% of the year our prices will be cheaper than in 2016. Online ticket prices will always be cheaper than buying admission tickets at the gate.
1. What do I get for my money during peak season? Why should I pay more?
Guests who visit the Zoo during peak season will be able to enjoy a host of exciting added-value events and activities.
We’re introducing even more to the Zoo in 2017, meaning more immersive, educational and interactive visits.
Throughout the year we’ll be running our Kuki the Zooperhero trail where children can become wildlife heroes and explore our Zoo grounds, learning all about our interesting residents.
Our restaurant is also undergoing a significant redevelopment. The Hide, which is due to open after Easter, will now be able to seat 300. Offering table service, themed cocktails and an ever-changing seasonal menu, the new dining space will transport guests to various ecosystems with lots of interactive experiences along the way.
We are renovating lots of our exhibits and play zones throughout the year, including ZooRopia and our much-loved playground, which will house lots of new interactive play equipment.
In addition to the on-site upgrades, the warmer months will be bursting with fun events including Friday Twilights where you can explore the Zoo at dusk.
We’ll be announcing lots more over the next couple of months, including our exciting summer campaign Dinomania. Dinomania includes 11 life-like animatronic dinosaurs waiting to be discovered around the Zoo. A Tyrannosaurus Rex, Stegoceras, Giganotosaurus and other ancient creatures will be taking up residence alongside the Zoo’s 400 animal species, for a 14-week summer exhibition (from Saturday May 27 until Sunday September 3). The exhibition and associated dinosaur-themed activities are completely free with Zoo entry.
Over the Easter holidays (April 8th-23rd) we will also be offering a free Easter trail and Easter-themed crafts, as well as a tasty treat for all completed trail maps (free). In addition, guests will be able to join a host of animal talks and shows which run daily throughout the year (with additional shows in peak season). These include the gorilla feed and talk and the lion, meerkat, penguin and seal talks.
2. Why are many parts of the Zoo currently closed?
We're open 364 days a year, so from time to time we may need to temporarily close areas of the Zoo for maintenance to keep everything looking great all year long.
Our walk-through bird exhibits, including Seal and Penguin Coast, Forest of Birds and Flamingos, which were recently closed as a precautionary measure to prevent transmission of Avian Influenza, are now re-opening. These closures were in place in line with guidance from DEFRA (the Department for Environment, Food & Rural Affairs) to protect our birds, many of which are of high conservation value.
Food and drink is currently being served in a temporary café situated in a large marquee on the main lawn. This is because we are working on developing an exciting new restaurant called The Hide. The Hide is due to open early this summer. We apologise for any inconvenience while this work is underway.
Splash water play area is closed for the winter period as it is too chilly for paddling until the warmer weather arrives. Our red panda and fruit bat enclosures will be closed from 20 March-3 April for essential maintenance work.
Use of our play area will be limited for two weeks from 6th - 25th March due to refurbishment. We promise that it will be worth the wait and we apologise for any inconvenience these closures may cause.
3. Will the Zoo benefit financially from the new pricing strategy?
Bristol Zoo Gardens is a conservation and education charity and relies on the generous support of the public not only to fund its important work in the Zoo, but also its vital conservation and research projects spanning five continents.
4. What will the money be used for? How will the Zoo spend the additional money generated from these (perceived) price increases?
Money made from ticket sales goes into funding our work at both Bristol Zoo Gardens and Wild Place Project – this includes caring for our animals, training our staff, educating future generations about the importance of conservation and funding our field conservation and science projects, both in the UK and across the world.
We’re constantly and tirelessly working to protect some of the most endangered species on the planet and would not be able to do this without guests visiting both attractions.
5. Will I be worse off if I have an annual membership?
Members will not be worse off with the implementation of the new pricing strategy. In fact, taking out an annual membership is a great, cost-effective way of enjoying the Zoo all year-round, for a one-off fixed price. The Zoo also offers additional benefits to members, including discounts in the shop and café and discounted tickets to our special events, including exclusive members-only events.
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