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Membership terms & conditions


Annual membership may be taken out at any time and will be valid for a full 12 months from date of purchase.

You will receive two editions of ‘The Zoo' magazine during one year of your annual membership for your account.

Children aged 14 and under must be accompanied by an adult.

Proof of concession is required and a date of birth must be given for all children under 18 years.

Members receive one membership card per person and will have a photo taken in the Zoo that will be incorporated into the card.

No entry can be allowed without a valid card.

Memberships are non-transferable. In order to use the guest admission discount, the member must accompany the guests during their visit.

A replacement fee of £5 will be charged for each lost card. Other membership items cannot be replaced.

Members gain free entry to Colchester Zoo, Chester Zoo (one visit per year), Belfast Zoo, Edinburgh Zoo, Marwell Zoological Park (one entry per year) and Woburn Safari Park (one entry per year, Woburn members cannot gain entry to Bristol Zoo with a Woburn toddlers pass) as part of a reciprocal agreement. Please contact individual zoos / safari parks for terms and conditions of this arrangement before visiting. A valid membership card and welcome letter with proof of expiry date is required upon entry.

Membership features may be subject to change at any time. No refunds can be made.

Entry is subject to availability and normal opening hours. Bristol Zoo Gardens reserves the right to refuse admission.

After one years continuous membership, a discount of 10% is available off next year’s membership. Once membership has expired, members have a 14 day grace period in which to renew and still benefit from the 10% discount. 

Zoo parking, when spaces are available, costs £1. If the parking fees increase during your membership you will still receive a members discount compared with the day guest charge.

Join on the day of your visit, or buy within seven days of your visit and entrance fees paid for those named on the application form can be deducted from the total due. The refund excludes any voluntary donation paid on admission. The entrance receipt must be attached. This offer is not valid for free memberships such as carers or under 3s.

20% discount on friends and family admission all year round during normal opening hours, or a 50% discount on friends and family admission on Member Mondays (every Monday excluding Bank Holidays).

The 10% discount in the Zoo shop cannot be used in conjunction with any other offer and excludes drinks, confectionery and ice cream. Minimum spend of £5 applies. A 15% discount applies on Activity Centre retail items and a minimum spend of £5 applies. 


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Click below to buy an annual membership

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