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How we do business

As a conservation and education charity we focus on protecting the natural environment and engaging with communities to enhance the sustainability of our activities.

Sustainability is the outcome of being a responsible organisation, in how we interact with our visitors, funders, suppliers, employees, the community and the world. These reflect both our charitable objectives and sensible business approach.


  • ISO14001 accreditation for our environmental management system (since April 2008)
  • Business in the Community Excellence Awards- a Big Tick in the Climate Change Category (June 2010)
  • Green Tourism Silver Award (May 2010)

The Forest Stewardship Council

FSC trademark licence for Bristol Zoo

The Bristol, Clifton and West of England Zoological Society Ltd recognises that the conservation of wildlife and that of materials and resources are intrinsically linked.

We hold an FSC trademark licence, with the unique licence number FSC® N002043. We aspire to ensure that any products used or derived from natural resources, such as Timber, are from sustainable sources, and comply with EU and international trading rules. We work closely with local contractors to ensure that the majority of the wood we use is FSC-certified, and we try to use mostly reclaimed and recycled materials when designing and refurbishing buildings.

For more info on how we enhance the sustainability of our activities click the links on the right for more detailed PDFs.

How we do business

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Click below for more detailed information on how we do business
152kB PDF

Bristol Zoo Gardens sustainability strategy

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Click below to download our sustainability strategy

Bristol Zoo strategic plan

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Please click below to download Bristol Zoo's strategic plan

Sustainability targets

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How we enhance the sustainability of our activities
454kB PDF

Environmental Policy

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Click below for more detailed information on our Environmental Policy
65kB PDF